PS Ref

Performance Standard

Performance Monitoring

Category

Response Period

Rectification Period

Monitoring Method

Performance Monitoring Period

Remedial Period / Remedy

Sub-hubco Tools and Equipment

FM62

All hardware and software used in the delivery of the Services must be kept licensed and up to date in accordance with Good Industry Practice.

[Minor]

N/A

N/A

Schedule of valid licences to be submitted to the Authority on a biannual basis (date to be agreed).

Bi-annually

1 Business Day.
To commence from the expiry of the due date.
Remedy: Provide schedule of valid licences.

FM63

All tools and equipment used in the delivery of the Service must be in good working order, carry the correct and valid certification/licence, and must (where applicable) be used by a trained operative.

[Major]

N/A

N/A

Visual inspection of equipment and review of maintenance records

Per occurrence

5 Business Days.
To commence on identification of failure.
Remedy: Check equipment is in good working order, operated and stored correctly and carries the correct and valid certificate/licence.