Veolia (formerly Onyx) was successful in engaging with both the community and planners in delivering the Hampshire waste facilities. A series of events was held to explain the waste strategy that Hampshire was seeking to adopt. This included forum panels, public exhibitions and sending leaflets to all householders. This process of community engagement was repeated once specific sites were selected for facilities. A key to the success of the community engagement was that stakeholders felt genuinely engaged and the views of residents were taken into account (Refer to Case Study 1).