The goal of this report is to present the results, analyze and discuss the results, show the lessons learned, some of the best practices, the conclusions, and to develop or recommend which practices might be more fruitful.
The report is organized into five sections plus appendices and is structured in following manner. The lessons learned and recommendations are presented in the appendices.
• Section 2 - Capital Investment (including Professional Service Contracts)
• Section 3 - Maintenance Practices (both Periodic & Routine Maintenance)
• Section 4 - Performance Indicators
• Appendix A - Lessons Learned from Capital Investments
• Appendix B - Recommendations for Capital Investments
• Appendix C - Lessons Learned from Maintenance Practices
• Appendix D - Recommendations for Maintenance Practices
Both the Capital Investment and Maintenance Practices sections will include discussion on:
• Contractor Selection Criteria
• Quality
All of the above mentioned sections will address capital investment projects, maintenance contracting, resurfacing contracts, design/civil engineering services, Public-Private Partnerships (PPP), quality/public values, and to some extent performance measures and indicators.
It is not the purpose of this report to "dig into" the details that include each countries elaborate systems, practices, drivers, culture, business practices, and own ways of procurement practices. Even thought they are relevant, it was decided that more of a lessons learned and best practices approach would be more beneficial and widely accepted. Also, a significant driver is to keep the output as brief as possible so that numerous readers will actually take time to indulge into the content and therefore very quickly understand the main issues of importance.