SCHEDULE 20 EMPLOYMENT AND PENSIONS

> [APPENDICES]

> APPENDIX 3 CODE DISPUTE RESOLUTION PROCEDURE

> 1. THE DISPUTE RESOLUTION PROCESS:

1. THE DISPUTE RESOLUTION PROCESS:

Disputes will be resolved using the following three-stage procedure.

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1.1. Stage 1: Initial reference to the Independent Person.
1.2. Stage 2: Discussions with a view to reaching an agreement on compliant terms and conditions
1.3. Stage 3: Final Reference to the Independent Person