SCHEDULE 20 EMPLOYMENT AND PENSIONS
>
[APPENDICES]
>
APPENDIX 3 CODE DISPUTE RESOLUTION PROCEDURE
>
[FLOW CHART]
[FLOW CHART]
More Information
1. STAGE 1: REFERRAL TO INDEPENDENT PERSON AND EXECUTION OF INDEPENDENT ASSESSMENT (20 WORKING DAYS IN TOTAL FROM THE POINT WHEN ADR IS INVOKED)
2. STAGE 2: PARTIES GIVEN TIME TO RESOLVE THE DISPUTE, WITH ONGOING JOINT ACCESS TO THE INDEPENDENT PERSON AND WITH THE OPTION OF MEDIATION (10 BUSINESS DAYS, EXTENDABLE BY AGREEMENT)
3. STAGE 3: FINAL SUBMISSION AND ARBITRATION (10 BUSINESS DAYS)