Integrated Contracts with a more complex combination of services require more operational management in relation to changes in the services over time. It is important that such changes are discussed adequately between the parties before being finalised. The Contract may require Service Delivery Plans (SDPs) and/or Services Method Statements to be drawn up and agreed between the parties on an annual basis.
The WIDP Contract (Clause 22.3) allows the Contractor to propose changes to the SDPs as a Contractor Change, subject to the Authority's approval in accordance with the Change Protocol (Schedule 21) (see Section 5.3).