4.5.6 Contingency Plans

Business Continuity Plan should be developed as part of the Contract Management Manual.  This should set out the procedure to be followed if the Contractor fails to meet its obligation to accept the Contract Waste at the designated Delivery Points, whether as a result of an external emergency or due to issues within the Contractor and sub-contractor group. This plan is distinct from any arrangements the Contractor may have to deal with the scenario where the Contractor accepts the Contract Waste but is unable to treat it in the normal way.   

The Business Continuity Plan needs to be accessible and up to date as it may need to be deployed at short notice during a period of pressure. It should be included in the Contract Management Manual and reviewed at least annually to assess the need for any update.

Business Continuity Plan

As a minimum the plan should identify:

•    the events that could trigger implementation of the Plan;

•    the Authority's decision making and approvals process for implementation of the Plan;

•    any consents which may be needed from third parties to implement the Plan;

•    the process for managing any changes to the arrangements for collection and/or delivery of Contract Waste;

•    the process for assessing the expected impact on the Services i.e. short term or long term;

•    the process for assessing the expected impact on the Unitary Charge;

•    the process for managing the necessary communications (internal and external);

•    plans for mobilising any additional staff and resources required at short notice;

•    the steps needed to return the services to normal once the Contractor is in position to accept Contract Waste again;

•    the process for recording and retaining the knowledge gained as a result of the implementation of the Plan including amendments to the Plan itself; and

•    lternative monitoring arrangements to allow for continuation of the required monitoring functions.