6.6.7 Working with Local Residents

The interest of local residents in the project is likely to vary over time. There is likely to a high degree of interest in the construction process and local residents may be prominent in any groups formed to object to the planning application. 

If there is a visitor centre at the facility, this can be used to build strong links with the community over time. Anecdotal evidence has shown that once children are shown the linkages between waste and the recycling/recovery of useful resources, they provide a useful bridge to forging stronger relations with older members of the public. The Contract Management Manual should therefore stress the importance of the Contract Management Team monitoring the Contractor's compliance with its obligations relating to the visitor centre.