Even though the Contract provides a reference point for many issues relating to contract management it will not provide an answers to every question. Issues will arise which require the Contract Management Team to create a solution, in collaboration with the Contractor, where appropriate. Some of these solutions may work first time but others may not requiring reconsideration of the issue. Solutions developed with the benefit of relevant experts (e.g. support from the Finance and/or Legal Departments are likely to have a greater probability of working first time.
The Contract Manager should be aware that this process of discovery (ie finding out what works and what doesn't) will go on throughout the term of the Contract. If managed well it can provide the foundation of the knowledge management system. However for its value to be fully realised it is important that arrangements are in place for sharing and learning from the experience.