Capita's involvement in the Agency

The revised Governance arrangements set out above are now in place and now involve Capita at each of the main decision-making bodies within the Agency. Capita are also now represented on the inter-departmental Major Stakeholder Group. This now allows Capita greater involvement in the day-to-day and strategic decision-making within the Agency. It also allows them to input more strongly into inter-departmental and customer stakeholder groups and to bring their expertise to ensure full awareness of the operational impact of decision-making.