There was little continuity in ICL's management

2.44  Departmental staff involved in the procurement stayed to manage the contract. On the ICL side, the Business Director from the negotiating team remained on the contract until a new Business Director was appointed in May 1999. At a similar time, the ICL Project Director, who had also been involved in the procurement phase, was replaced following Departmental concerns about his attitude. In November 2000, the ICL Business Director retired early through ill health. He was replaced on an interim basis within a month and a permanent replacement arrived in February 2001. Further changes occurred in the early autumn of 2001 with the appointment of a new management team for the period of the contract renegotiation.