Contracts must also provide for dispute resolution

1.34  Authorities and contractors will generally wish to avoid going through the courts to settle any disputes arising under a PFI contract. Dispute resolution procedures are often more efficient and cost effective. Dispute resolution procedures generally involve four stages: (i) internal resolution between the authority and contractor; if this fails, (ii) provision for independent expert resolution; and, if either party disagrees with the expert's decision, (iii) provision for the dispute to go to arbitration; or (iv) to the courts for a final and binding decision.

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