Co-location helps to improve communications

3.8  Co-location of the authority and contractor will improve lines of communication and should lead to problems being identified and dealt with earlier. Figure 25 shows that co-location leads to a good relationship.

23

 

Governance arrangements cover many events

 

 

 

 

Source: National Audit Office survey of authorities

 

24

 

Good communication leads to a good relationship

 

 

 

 

NOTE

1. This comment relates to circumstances perceived to exist during the manufacture phase of the project. The project is now in its in-service phase and the Authority deals directly with the project company responsible for the service delivery at the RAF base. As a result, mutually agreed processes and procedures have been set up and communications have improved significantly.

Source: National Audit Office survey of authorities

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