3.8 Co-location of the authority and contractor will improve lines of communication and should lead to problems being identified and dealt with earlier. Figure 25 shows that co-location leads to a good relationship.
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| Governance arrangements cover many events |
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| Source: National Audit Office survey of authorities |
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| Good communication leads to a good relationship |
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| NOTE 1. This comment relates to circumstances perceived to exist during the manufacture phase of the project. The project is now in its in-service phase and the Authority deals directly with the project company responsible for the service delivery at the RAF base. As a result, mutually agreed processes and procedures have been set up and communications have improved significantly. Source: National Audit Office survey of authorities |