We used four case studies from the station modernisation and refurbishment programme to look at the way that London Underground and Metronet worked together.
Documentation for the Metronet case studies included station case study reports by the project management consultancy Hornagold and Hills, as well as a large amount of correspondence between London Underground and Metronet and key documentation from the station design process. We also held semi-structured interviews with London Underground, Metronet and ex-Metronet staff. Two case examples for Tube Lines were undertaken via interviews with the Tube Lines stations team and documentation they provided.