2.18 Commercial leadership from a commercial director or equivalent within a department is important to the success of complex projects. A commercial director is responsible for ensuring commercial awareness amongst their SROs and Board. Where a commercial director is a visible and influential figure, this should improve the likelihood of sound commercial decision-making within the organisation. PCRs found, however, that only eight out of 16 government departments had effective commercial leadership. The main failings in commercial leadership were that some departments were without a head of profession and, in other cases, the commercial leader did not have a strong profile or interaction with the department board.