4.1 The Bureau is a complex structure in which the checking of criminal records is split between Capita staff, who are not allowed to check the content of the Police National Computer records, and civil servants who are. Data must be received from Registered Bodies in a form which is ready to be processed. For Enhanced Disclosures, information must be requested from 43 separate police forces. Delays can occur at any point. The Home Office has policy responsibility, while the Agency is operationally accountable, provides an element of the operational function and manages the Capita service delivery under the Public Private Partnership contract. The Independent Review Team set up by the Home Secretary recommended that the roles and responsibilities of Registered Bodies, the Agency, Capita and local police forces be reviewed and rationalised, and this is being addressed. Figure 7 shows the parties and processes involved in the Standard and Enhanced Disclosure Service.