Part 2 The original NIRS 2 contract proved insufficiently flexible in catering for the significant legislative changes to pensions and national insurance proposed by the Government in 1998

2.1  This Part examines the extent to which the NIRS 2 contract was designed to cater for subsequent legislative changes. It covers:

  how the original contract provided for enhancements;

  why additional work was required; and

  how the volume of additional work was assessed.

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