Sufficient external expertise was procured

2.6 While PITO lacked sufficient internal resources during the procurement, it obtained external specialist advice in good time. In 1994, PITO employed a consultant to fill the post of project manager. The individual, who remained in post throughout the process, was an expert in project management and had proved himself through earlier contracts with the Home Office and in an earlier procurement of a major police radio system.

2.7 All key advisers (see Figure 8) were appointed following competitive procurements. The project team assessed the advisers' familiarity with radio communications technology, the emergency services environment and the then emerging use of the PFI, as well as their general expertise.