This part of the report examines the way in which the risks inherent in implementing Airwave have been managed and how additional benefits are being sought by the end users. It shows that the plan for introducing the new service followed accepted good practice. It explores the reasons for PITO accepting the pilot conditionally and how difficulties arising within the project and the wider radio communications environment are being handled. All parties to the deal anticipate that there are significant benefits to be gained from the introduction of up-to-date systems for the police and work is underway to determine what these benefits might be and the most effective way of realising them.