We look forward to working with the HMRC Chairman and his senior management team in order to deliver high quality services via good industrial relations, exploiting and developing in-house skills and solutions and an end to the negative consequences of further outsourcing public sector work.
PCS has an established record of delivering agreed change through effective industrial relations and close working relationships with managers at every level. We have indicated our support for government and departmental initiatives, including new tax credits, and have supported the government at difficult and testing times (for example our support for rural communities during the foot and mouth crisis).
PCS therefore looks forward to being at the heart of the debate about the Mapeley STEPS affair and the wider questions posed by the issue of private sector contracts within HMRC. We would welcome the opportunity to provide further written or oral evidence to the select committee on our vision for the new department.
Mr Frank Campbell
Mr Ian Lawrence
October 2004