The partnership with SBS aims to enhance cost effectiveness through a transformation of business processes across all areas of the operational service. There is, however, a small but significant IT element which, if not implemented by the target date, will delay the delivery of the business benefits required by National Savings and have a major impact on SBS profits from the partnership. In this appendix, we indicate how National Savings has performed against some of the key lessons in two recent reports by the Committee of Public Accounts:
a) getting better value for money from the Private Finance Initiative;