Project Name and description

Estimated EDS lifecycle cost (£m)

Estimated total lifecycle cost (£m)

Status during Lorien fieldwork

Computerised environment for self assessment (CESA) - Release 2

This was the second stage of the information technology project designed to support the implementation of the income tax self assessment initiative and related to the development of software to enable taxpayer returns to be entered and processed. Separate costs were not available for this element of the project.

N/A

N/A

Completed

Infrastructure 2000

Department-wide programme to upgrade desktop IT systems.

122

203

In development

Construction industry scheme

Development of new system to support reform of tax collection in the construction industry.

55

102

In development

Collection of student loan repayments

To enable the Department to assume responsibility for the collection of student loan repayments, and to pay over and pass details of payments to the Student Loans Company.

8

32

In development

Payroll and personnel management information system

To develop an integrated payroll and personnel management information system.

8

28

Completed

Individual savings accounts

To support introduction of individual savings accounts from April 1999.

9

21

In development

Integrated debt management system

To develop a fully integrated debt management environment.

1

16

In development

Call centre experiment

To set up a fully functional executive call centre to assess the viability of a national call centre network.

2

13

In development

Business continuity implementation

To provide a disaster recovery facility for critical mainframe services.

2

12

Completed

Integrated repayments system

To develop an integrated repayments system for the Financial Intermediaries and Claims Office.

N/A

4

Completed

Repayment of interest on PAYE

Enhancement to BROCS system (Business Review of the Collection Service) to introduce a cost-effective and efficient means of repaying interest in cases of PAYE overpayments.

0.6

0.7

Completed

Regional processing centre rationalisation

EDS performance improvement programme involving the closure of three regional processing centres.

N/A

N/A

Completed