APPENDICES
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APPENDIX 6 - CODE OF PRACTICE DISPUTE RESOLUTION PROCEDURE
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4. The dispute resolution process:
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1 Stage 1: Referral to Independent Person and Execution of Independent Assessment (20 working days in total from the point when ADR is invoked)
2 Stage 2: Parties given time to resolve the dispute, with ongoing joint access to the Independent Person and with the option of mediation (10 working days, extendable by agreement)
3 Stage 3: Final submissions and Arbitration (10 working days)