Soft FM (Planned and Reactive Services)

Caretaking, Porterage, Janitorial and Site Supervisory

Site Security and Health and Safety (including Pest Control)

Cleaning and Waste Management (including Disposal)

Grounds Maintenance

Catering (including Vending)

Window Cleaning

Furniture (Maintenance and Renewal)

The Contractor is to prepare a single electronic Facilities Management Plan that incorporates all of the following, with regard to Hard and Soft FM functions:

■  Planned Lifecycle Maintenance Plan and procedures for notification of all works (i.e. including reactive repairs and / or services) etc

■  Method Statements for all Hard and Soft Services (Service Delivery Plans)

■  Asset Protection Plan

■  Risk Management Plan

■  Energy Management Plan

■  Health and Safety Plan

■  Disaster Recovery Plan

■  Security Requirements

■  Staff Training and Welfare (including 'protection'/inoculation)

■  Performance Management and assessments/reviews

■  Strategic/Annual and/or Best Value Reviews

The Contractor should provide and manage all staff to ensure the following services are carried out:

■  Facility Services Management

■  Facilities Services Technician and / or Handyperson duties

■  Caretaking and / or Handypersons duties

■  Energy Management

■  Space Planning

■  Environmental Management

■  Health and Safety Planning

The Contractor should ensure a call-out facility is in operation at all times (i.e. including both 'normal' and 'out of office' hours), for the following Services:

■  Facilities Services Management

■  Building Maintenance (all trades)

■  Mechanical Services

■  Electrical Services

■  Caretaking and / or Janitorial Services13

_____________________________________________________________________________________________
13 Cleaning staff for police custody suites shall be required on a 24 hours call out basis