Cleaning and Waste Management
The following Service Standards are required from the Contractor:
52 | H | 24-hour operational rooms and all public front of house facilities | Cleaned once daily, unsoiled, free from debris, dust and stains. |
53 | M | Toilet and Showers | |
Floors, walls and ceilings Wash basins, WC's and sanitary ware | Cleaned once daily, unsoiled, free from debris, dust and stains. Cleaned once daily, unsoiled, disinfected, free from debris, smears and stains. | ||
54 | M | Consumables | Replenish once daily (or on request) with suitable supply of paper towels, toilet paper, soap, etc. |
55 | M | Kitchenettes | |
Work surfaces, sinks, cupboards, appliances, floors, walls, ceilings White goods and refrigerators and freezers | Cleaned once daily, unsoiled, free from, dust, smears and stains. Hygienically clean inside and out, periodically defrosted. | ||
56 | L | Consumables (non-food) | Replenish once daily (or on request) with suitable supply of consumables. |
57 | M | Waste Bins (contents) | Emptied once daily or on request. |
Waste Bins (container) | Cleaned weekly, unsoiled, free from debris, dust and stains.. | ||
Floors | |||
Hard | |||
Brushed, damp mopped, unsoiled, free from debris, dust and stains. Public areas once daily; all others spot-cleaned once daily, full clean weekly. | |||
Soft (carpets and entrance matting) | Brushed to loosen dirt if necessary, vacuumed, unsoiled and free from debris. Public areas daily, all others spot-cleaned once daily, full clean once weekly | ||
58 | L | Carpet Cleaning | Spot cleaning. Total area carpet shampoo |
59 | L | Low Level Surfaces | |
Low level ledges, doors and frames, skirtings, window frames, radiators etc. (below 2.3m) doors and frames, skirtings, window frames, radiators and the like. | Unsoiled free from debris, dust, stains and smears. Once weekly, or as required. | ||
High Level Surfaces (above 2.3m) | Unsoiled free from debris, dust, stains and smears. Once every quarter year, or as required. | ||
60 | L | Light Fittings, Ceilings, M&E Fittings and Exposed M&E Fittings | Unsoiled, free from debris, dust, stains and smears. Annually or as required, eg, cobweb removal. |
61 | L | Blinds | Dusting and washing as necessary, once every quarter year, or as required. |
62 | L | Furniture (excluding IT but including telephones) | |
Desks, tables, chairs, filing cabinets, etc | Cleaned and dusted once weekly to following standard: Free from dust, dirt, stains or smears. (Desks and tables covered in papers are not to be tidied). | ||
63 | L | Soft Finishes | Vacuuming and Stain Removal 4 times annually or as required. Vacuum. Clean as required. |
64 | M | Kitchen Equipment and all associated ducting and extract hoods. | Unsoiled, free from debris, dust, stains, fat, grease and smears. Quarterly or as required. |