Cleaning and Waste Management

The following Service Standards are required from the Contractor:

52

H

24-hour operational rooms and all public front of house facilities

Cleaned once daily, unsoiled, free from debris, dust and stains.

53

M

Toilet and Showers

 

 

 

Floors, walls and ceilings

Wash basins, WC's and sanitary ware

Cleaned once daily, unsoiled, free from debris, dust and stains.

Cleaned once daily, unsoiled, disinfected, free from debris, smears and stains.

54

M

Consumables

Replenish once daily (or on request) with suitable supply of paper towels, toilet paper, soap, etc.

55

M

Kitchenettes

 

 

 

Work surfaces, sinks, cupboards, appliances, floors, walls, ceilings

White goods and refrigerators and freezers

Cleaned once daily, unsoiled, free from, dust, smears and stains.

Hygienically clean inside and out, periodically defrosted.

56

L

Consumables (non-food)

Replenish once daily (or on request) with suitable supply of consumables.

57

M

Waste Bins (contents)

Emptied once daily or on request.

 

 

Waste Bins (container)

Cleaned weekly, unsoiled, free from debris, dust and stains..

 

 

Floors

 

 

 

Hard

 

 

 

 

Brushed, damp mopped, unsoiled, free from debris, dust and stains. Public areas once daily; all others spot-cleaned once daily, full clean weekly.

 

 

Soft (carpets and entrance matting)

Brushed to loosen dirt if necessary, vacuumed, unsoiled and free from debris. Public areas daily, all others spot-cleaned once daily, full clean once weekly

58

L

Carpet Cleaning

Spot cleaning.

Total area carpet shampoo

59

L

Low Level Surfaces

 

 

 

Low level ledges, doors and frames, skirtings, window frames, radiators etc. (below 2.3m) doors and frames, skirtings, window frames, radiators and the like.

Unsoiled free from debris, dust, stains and smears. Once weekly, or as required.

 

 

High Level Surfaces (above 2.3m)

Unsoiled free from debris, dust, stains and smears. Once every quarter year, or as required.

60

L

Light Fittings, Ceilings, M&E Fittings and Exposed M&E Fittings

Unsoiled, free from debris, dust, stains and smears. Annually or as required, eg, cobweb removal.

61

L

Blinds

Dusting and washing as necessary, once every quarter year, or as required.

62

L

Furniture (excluding IT but including telephones)

 

 

 

Desks, tables, chairs, filing cabinets, etc

Cleaned and dusted once weekly to following standard:

Free from dust, dirt, stains or smears. (Desks and tables covered in papers are not to be tidied).

63

L

Soft Finishes

Vacuuming and Stain Removal 4 times annually or as required.

Vacuum. Clean as required.

64

M

Kitchen Equipment and all associated ducting and extract hoods.

Unsoiled, free from debris, dust, stains, fat, grease and smears. Quarterly or as required.