31.11  Quality Assurance

31.11.1  The Contractor shall procure that all aspects of the Works and the Services are the subject of, and are conducted in accordance with the approved quality assurance systems as set out in clauses 31.2 (Conduct of Staff) and 31.3 (Admission to the Sites) below.

31.11.2  Not later than ten (10) Business Days following the Commencement Date, the Contractor shall submit to the Authority's Representative a proposed quality assurance system for the Works complying with ISO 9001 or, where it does not so comply, the system set out in the Contractor's Proposals.

31.11.3  The Contractor shall procure that the Building Contractor is registered pursuant to BS 5750 or ISO 9001 (or such other quality standard as may replace or supersede the same or, in the absence of a replacement or a superseding quality standard or equivalent or such other quality assurance system acceptable to the Authority (acting reasonably)) in relation to the Works.

31.11.4  The Contractor shall appoint (or shall procure the appointment of) as soon as reasonably practicable following the date of this Agreement a quality manager, who may be directly involved in the day-to-day performance of the Works and Services, and who shall in respect of the Works:

(a)  ensure the effective operation of and implementation of the aforementioned quality assurance system;

(b)  audit the aforementioned quality assurance system at regular intervals and report the findings of such audit to the Contractor and the Authority;

(c)  review the aforementioned quality assurance system at intervals agreed with the Authority to ensure their continued suitability and effectiveness; and

(d)  liaise with the Authority on all matters relating to quality assurance.

31.11.5  The Authority may carry out periodic audits of the aforementioned quality assurance systems at approximate intervals of three (3) months and may carry out other periodic monitoring, spot checks and auditing of the Contractor's quality systems.  The Contractor shall procure that the Authority shall have a like right in respect of any relevant sub-contractors.  The Contractor shall co-operate and shall procure that any relevant sub-contractor co-operates with the Authority including providing it with all information and documentation which it reasonably requires in connection with its right under this clause 31.11(Quality Assurance).