Schedule 12  Authority's Policies

Allocations Policy;

Anti-social Behaviour Policy;

Refund, Compensation and Remedies Policy;

Procedure for the Housing of Sex Offenders and Monitoring of Existing Tenants;

Tenancy Audits;

Tenancy Conditions;

Complaints Procedure;

Corporate Harassment Policy;

Harassment Policy re Service Users;

Housing and Social Services Protocols; and

Repairs Guarantee;]

[Note: These are examples and each Authority may have different policies which they require the Contractor to comply with].