Performance Standard 7 - Reporting to the Authority (PS7)

The Service Provider is required to accurately monitor and report contract performance on a monthly basis.  Where this does not take place PS7 provides for adjustments to be made based on the extent of the failure.

Where any failure occurs in a month a one off adjustment of [£50] is made.  A correction shall be made for each individual failure and an additional adjustment equal to 50% of the error can be made to reduce the Monthly Payment.