32.8  Resources and Training

The Contractor shall procure that:

32.8.1  There shall be at all times a sufficient number of staff (including all relevant grades of supervisory staff) engaged in the provision of the Services with the requisite level of skill and experience.  This obligation shall include ensuring that there are sufficient staff to cover periods of holiday, sickness, other absences and anticipated and actual peaks in demand for each of the Services; and

32.8.2  all staff receive such training and supervision as is necessary to ensure the proper performance of the Services under this Agreement.