3.4  Cessation of Unavailability

3.4.1  The Contractor shall immediately notify the Helpdesk when it believes that any Unavailability has been made safe and temporarily or permanently remedied and that the Area is once again ready for use.  The time of such notification will, subject to paragraph 3.3.2, constitute the Logged Rectification Time in relation to such Unavailability and the Helpdesk shall, as soon as is reasonably practicable after such notification by the Contractor, and in any event within 24 hours, notify the Authority's Representative that the relevant Unavailability has been remedied.

3.4.2  The Authority's Representative, or other nominated officer shall be entitled to inspect the Area where such Unavailability has been made safe and temporarily or permanently remedied.  If the Authority's Representative does not agree that such Unavailability has been so remedied then it shall promptly notify the Contractor of the same.  The Authority's decision will prevail for the purposes of determining whether the relevant Unavailability has been remedied.  The Contractor may refer the matter to dispute resolution under Clause 67 (Dispute Resolution).

3.4.3  Subject to paragraphs 3.2.6 - 3.2.8, Unavailability will continue from the Logged Failure Time until (and including) the Logged Rectification Time.