TABLE 4
Service Delivery Output Element | Core Sessions | Adjustment Type | Moratoria | Monitoring Frequency | ||||
4.1.1 | Service | The Service Provider shall prepare, update and submit to the Authority the Annual Winter Maintenance Services Operational Plan. | N/A | 7 days | deemed Unavailability | N/A | Inspect | Annually |
4.1.2 | During the Winter Maintenance Period, the Service Provider shall ensure that a member of staff experienced in the conduct of Winter Maintenance Services is available at all times and is responsible for Winter Maintenance Services, including without limitation monitoring surface conditions of the Project Network and reacting to those conditions. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily | |
4.1.3 | Service | The Service Provider shall have an ice early warning system which the Service Provider shall ensure is in operation at all times during the Winter Maintenance Period. | 1 day | 1 day | deemed Unavailability | N/A | Inspect | Monthly |
4.1.4 | Service | The Service Provider shall ensure that the ice early warning system correctly represents the relevant climatic conditions at all times during the Winter Maintenance Period. | 1 day | 1 day | deemed Unavailability | N/A | Inspect | Monthly |
4.1.5 | Service | The Service Provider shall ensure that the an ice early warning system is capable of operating during unseasonal cold weather spells which occur outside of the Winter Maintenance Period. | 1 day | 1 day | deemed Unavailability | N/A | Inspect | Monthly |
4.1.6 | Service | The Service Provider shall ensure that information from the ice early warning system is accessible to other Highway Authorities and weather forecasting services at all times during the Winter Maintenance Period and during unseasonal cold weather spells which occur outside the Winter Maintenance Period. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Monthly |
4.1.7 | Service | The Service Provider shall enter into a contract with a weather forecasting service provider in accordance with the Annual Winter Maintenance Services Operational Plan for the provision of a weather forecasting service which the Service Provider shall ensure is in operation at all times during the Winter Maintenance Period. | N/A | 1 day | deemed Unavailability | N/A | Inspect | Monthly |
4.1.8 | Service | The Service Provider shall ensure that the ice early warning system and the weather forecasting service interface with each other. | 1 hour | 1 day | deemed Unavailability | N/A | Inspect | Monthly |
4.1.9 | Service | The Service Provider shall ensure that the ice early warning system and the weather forecasting service is accessible by the Authority at all times. | N/A | 1 day | deemed Unavailability | N/A | Inspect | Monthly |
4.1.10 | By 1600 hours on each day of the Winter Maintenance Period (which for the avoidance of doubt includes weekends and public holidays), the Service Provider shall submit to the Authority, other adjacent road authorities and the police a list of all proposed Winter Maintenance Service Operations to be implemented in the following twenty four (24) hours together with the treatment commencement time detailing when the Service Provider is to undertake each of the Winter Maintenance Service Operations (Daily Proposed Actions List). | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily | |
4.1.11 | Service | The Service Provider shall continually review the weather forecast and Carriageway and Pedestrian Routes surface conditions on the Project Network and update the Daily Actions List submitted in accordance with target 4.1.10 above to reflect any changes to such Winter Maintenance Service Operations that are necessary as a result of changes in weather conditions to ensure that the Service Provider complies with section 41(A) of the highways (Updated Daily Proposed Actions List). | 1 hour | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.1.12 | Service | The Service Provider shall electronically issue an Updated Daily Action List to those parties who were or who should have been informed of the original Daily Actions List (in accordance with paragraph 0 above) within one (1) hour of the Service Provider's decision to make any change to the Daily Proposed Actions List. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.1.13 | Service | The Service Provider shall use all reasonable endeavours to ensure that the planned times detailed in the Daily Actions List or an Updated Daily Actions List (as the case may be) for Precautionary Treatments on Priority Carriageway Routes are outside of the hours of 7am to 10am and 3pm to 7pm on each Business Day | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.2.1 | Precautionary Treatments on Carriageways | The Service Provider shall undertake Precautionary Treatments on all Priority Carriageway Routes unless the relevant Daily Actions List or an Updated Daily Actions List (as the case may be) states that the Service Provider shall only carry out Precautionary Treatment in relation to the Priority 1 Carriageway Routes and Priority 2 Carriageway Routes, and such decision not to undertake Precautionary Treatment on all Priority Carriageway Routes is by virtue of a Justifiable Ground | N/A | 2 hours | deemed Unavailability | N/A | Inspect | Daily |
4.2.2 | Precautionary Treatments on Carriageways | The Service Provider shall commence all Precautionary Treatments set out in the relevant Daily Actions List or an Updated Daily Actions List (as the case may be) on Priority Carriageway Routes by the treatment commencement time specified in the relevant Daily Actions List or an Updated Daily Actions List (as the case may be). | N/A | 2 hours | deemed Unavailability | N/A | Inspect | Daily |
4.2.3 | Precautionary Treatments on Carriageways | Where the Service Provider has set out in the relevant Daily Actions List or an Updated Daily Actions List (as the case may be) that is to carry out Precautionary Treatment on all Priority Carriageway Routes, the Service Provider shall complete all such Precautionary Treatments on all Priority Carriageway Routes within three (3) hours of the treatment commencement time specified in the relevant Daily Actions List or an Updated Daily Actions List (as the case may be). | N/A | 3 hours | deemed Unavailability | N/A | Inspect | Daily |
4.2.4 | Precautionary Treatments on Carriageways | Where the Service Provider has set out in the relevant Daily Actions List or an Updated Daily Actions List (as the case may be) that it is to carry out Precautionary Treatment on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes only in accordance with paragraph [ ] above, the Service Provider shall complete such Precautionary Treatments on all Priority 1 Carriageway Routes and all Priority 2 Carriageway Routes within two (2) hours of the treatment commencement time specified in the relevant Daily Actions List or an Updated Daily Actions List (as the case may be). | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.3.1 | Precautionary Treatments on Pedestrian Routes | The Service Provider shall undertake and complete all those Precautionary Treatments set out in the relevant Daily Actions List submitted in accordance with target 4.1.10 above (as updated where appropriate in accordance with target 4.1.11 above) on all Priority 1 Pedestrian Routes between the hours of 04:30am and 07:30am on the relevant day. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.4.1 | Post Gritting Operations | The Service Provider shall undertake post gritting on all Priority Carriageway Routes where the conditions necessitate such treatment, such that the Service Provider shall comply with section 41(A) of the Highways Act, unless the relevant Daily Actions List or an Updated Daily Actions List (as the case may be) states that the Service Provider shall only carry out post gritting in relation to the Priority 1 Carriageway Routes and the Priority 2 Carriageway Routes, and such decision not to undertake post gritting on all Priority Carriageway Routes is by virtue of a Justifiable Ground. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.4.2 | Post Gritting Operations | The Service Provider shall commence all post gritting Operations set out in the relevant Daily Actions List or an Updated Daily Actions List (as the case may be) on Priority Carriageway Routes within one (1) hour of the time at which the Service Provider becomes aware or should have become aware of the presence of those conditions which necessitate such treatment. | N/A | 2 hours | deemed Unavailability | N/A | Inspect | Daily |
4.4.3 | Post Gritting Operations | Where the Service Provider is to undertake post gritting Operations on all Priority Carriageway Routes in the relevant Daily Action List or an Updated Daily Actions List (as the case may be), the Service Provider shall complete all such Post Gritting Operations on all Priority Carriageway Routes within four (4) hours of the time at which at which the Service Provider becomes aware or should have become aware of the presence of those conditions which necessitate such treatment. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.4.4 | Post Gritting Operations | Where the Service Provider is to undertake post gritting Operations on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes only in accordance with target 4.4.1 above in the relevant Daily Action List or an Updated Daily Actions List (as the case may be), the Service Provider shall complete such post gritting on all Priority 1 Carriageway Routes and all Priority 2 Carriageway Routes within three (3) hours of the time at which the Service Provider becomes aware or should have become aware of the presence of those conditions which necessitate such treatment. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.5.1 | Snow Clearing Operations | The Service Provider shall undertake Snow Clearing Operations on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes when snow is or has been falling at a rate of less than or equal to 150mm per hour so that the Service Provider complies with Section 41(A) of the Highways Act. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.5.2 | Snow Clearing Operations | The Service Provider shall commence Snow Clearing Operations on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes within one (1) hour of the time at which the Service Provider becomes aware or should have become aware of the presence of snow on such routes which is or has been falling at a rate of less than or equal to 150 mm per hour. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.5.3 | Snow Clearing Operations | The Service Provider shall complete Snow Clearing Operations on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes within two (2) hours of the time at which those conditions which have given rise to the need for Snow Clearing Operations pursuant to target 4.5.1 have ceased. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.6.1 | Heavy Snow Clearing Operations | The Service Provider shall commence Heavy Snow Clearing Operations on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes within two (2) hours of the time at which the Service Provider becomes aware or should have become aware of the presence of snow on such routes which is or has been falling at a rate of more than 150 mm per hour, such that the same are maintained snow and ice free). | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.6.2 | Heavy Snow Clearing Operations | The Service Provider shall complete Heavy Snow Clearing Operations on Priority 1 Carriageway Routes by the later of twelve (12) hours of the time at which the Service Provider becomes aware or should have become aware of the presence of snow on such routes which is or has been falling at a rate of more than 150 mm per hour; or within twelve (12) hours of the time at which these conditions which have given rise to the need for Heavy Snow Clearing Operations pursuant to target 4.6.1 have ceased. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.6.3 | Heavy Snow Clearing Operations | The Service Provider shall complete Heavy Snow Clearing Operations on Priority 2 Carriageway Routes by the later of twenty-four (24) hours of the time at which the Service Provider becomes aware or should have become aware of the presence of snow on such routes which is or has been falling at a rate of more than 150mm per hour; or within twenty-four (24) hours of the time at which these conditions which have given rise to the need for Heavy Snow Clearing Operations pursuant to target 4.6.1 have ceased. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.7.1 | [Residual Snow Clearing Operations] | The Service Provider shall commence [Residual Snow Clearing Operations] on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes within two (2) hours of the time at which the Service Provider becomes aware or should have become aware of the presence of snow furrows on such routes. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.7.2 | [Residual Snow Clearing Operations] | The Service Provider shall complete [Residual Snow Clearing Operations] on Priority 1 Carriageway Routes and Priority 2 Carriageway Routes within six (6) hours of the time at which those conditions which have given rise to the need for [Residual Snow Clearing Operations] pursuant to target 4.6.1 have ceased. | N/A | 2 hours | deemed Unavailability | N/A | Inspect | Daily |
4.8.1 | Reactionary Treatments on Pedestrian Routes | The Service Provider shall commence those Reactionary Treatments set out in (or which should be set out in) the relevant Daily Action List or an Updated Daily Actions List (as the case may be) on Priority Pedestrian Routes within one (1) hour of the time at which the Service Provider becomes aware or should have become aware of the presence of those conditions which necessitate such treatments. | N/A | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.8.2 | Reactionary Treatments on Pedestrian Routes | The Service Provider shall complete Reactionary Treatments on Priority 1 Pedestrian Routes where such treatment is post gritting, within four (4) hours of the time at which the Service Provider becomes aware or should have become aware of the presence of the conditions that necessitate such post gritting. | N/A | 2 hours | deemed Unavailability | N/A | Inspect | Daily |
4.8.3 | Reactionary Treatments on Pedestrian Routes | The Service Provider shall complete Reactionary Treatments on Priority 1 Pedestrian Routes where such treatment is Snow Clearing Operations within twelve (12) hours of the time at which snow has ceased falling at a rate of less than or equal to 150mm per hour. | N/A | 1 day | deemed Unavailability | N/A | Inspect | Daily |
4.8.4 | Reactionary Treatments on Pedestrian Routes | The Service Provider shall complete Reactionary Treatments on Priority 1 Pedestrian Routes where such treatment is Heavy Snow Clearing Operations within twenty four (24) hours of the time at which snow has ceased falling at a rate of more than 150mm per hour. | N/A | 2 hours | deemed Unavailability | N/A | Inspect | Daily |
4.8.5 | Reactionary Treatments on Pedestrian Routes | The Service Provider shall complete Reactionary Treatments on Priority 2 Pedestrian Routes, within eight (8) hours of the time at which all Priority 1 Pedestrian Routes have been treated. | N/A | 6 hours | deemed Unavailability | N/A | Inspect | Daily |
4.8.6 | Reactionary Treatments on Pedestrian Routes | The Service Provider shall complete Reactionary Treatments on Priority 3 Pedestrian Routes, within twelve (12) hours of the time at which all Priority 1 and Priority 2 Pedestrian Routes have been treated. | n/a | 6 hours | deemed Unavailability | N/A | Inspect | Daily |
4.9 | Urgent Reactionary Treatments | Notwithstanding any other provision of this part 4 of Schedule 3 (Output Specification) where the Service Provider is notified by the Emergency Services, bus operators and/or the Authority's Representative that there is an imminent danger on the Carriageway and/or Pedestrian Routes on the Project Network caused by prevalent winter weather conditions then the Service Provider shall complete any required Reactionary Treatment in order to remove such imminent danger. | 2 hours | 1 hour | deemed Unavailability | N/A | Inspect | Daily |
4.10.1 | Grit Bins | The Service Provider shall provide, set out and fill each grit bin at designated locations between 1 October and 1 November in each Year. | N/A | 1 day | deemed Unavailability | N/A | Inspect | Annually |
4.10.2 | Grit Bins | The Service Provider shall remove all grit bins during the period between 1 April and 1 May in each following Year. | N/A | 1 day | deemed Unavailability | N/A | Inspect | Annually |
4.10.3 | Grit Bins | The Service Provider shall fill every grit bin so that no grit bin is less than 30% full at all times during the Winter Maintenance Period. | 1 day | 1 day | deemed Unavailability | N/A | Inspect | Annually |
4.10.4 | Grit Bins | The Service Provider shall ensure every grit bin shall be in an upright position. | 1 day | 1 day | deemed Unavailability | N/A | Inspect | Annually |
4.10.5 | Grit Bins | If the Authority notifies the Service Provider in writing that it requires either additional grit bins to be placed at new locations; or existing grit bins to be re-deployed to new locations; then the Service Provider shall provide or re-deploy such grit bins. | 10 days | 1 day | deemed Unavailability | N/A | Inspect | Annually |
4.11 | Daily Actions Report | The Service Provider shall submit to the Authority by 08:00am on each day during the Winter Maintenance Period a report setting out those Winter Maintenance Service Operations which have been carried out by the Service Provider and details (including quantities) of those anti-icing products used in the twenty four (24) hour period from 07.00 on the previous day to 07.00 on the day that the Daily Actions Report is to be submitted in accordance with this target 4.10 ("Daily Actions Report"). | n/a | 2 hours | deemed Unavailability | N/A | Inspect | Daily |
4.16 | The Service Provider shall, in respect of each Winter Maintenance Period, prepare and submit to the Authority a report ("Annual Winter Maintenance Service Operational Report") at the end of the Winter Maintenance Period which shall set out details of the actions taken by the Service Provider in respect of the carrying out and management of Winter Maintenance Service Operations. | I month | 7 days | deemed Unavailability | N/A | Inspect | Annually | |
4.17 | Treatment Products | The Service Provider shall ensure that all treatment products used in the provision of Winter Maintenance Service Operations are compliant with the Highway Standards. | N/A | 1 day | deemed Unavailability | N/A | Inspect | Annually |