TABLE 10

 

Service Delivery Output Element

Performance Standard

Rectification Period

Core Sessions

Adjustment Type

Moratoria

Monitoring Methodology

Monitoring Frequency

10.1

Vehicle Identification

The Service Provider's vehicles, and those of any Key-Subcontractor acting on the Service Provider's behalf, shall be clearly marked with its name and the logo developed by the Service Provider and the Authority in connection with this Contract and, for the avoidance of doubt the Service Provider is not entitled to display any other logos on such vehicles.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Annually

10.1.2

Vehicle Identification

All such vehicles shall also carry the Help Desk telephone contact number, the Authority's contact centre telephone number and the email address of the Help Desk.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Annually

10.2

Considerate Service Provider

The Service Provider shall comply with the Authority's Considerate Service Provider Street Works Scheme Code of Practice.

1 day

1 day

Service points

N/A

Inspect

Monthly

10.3.1

Coordination of Street Works

The Service Provider shall comply with the Authority's Voluntary Code of Practice for the Coordination of Street Works.

1 day

1 day

Service points

N/A

Inspect

Monthly

10.3.2

Coordination of Street Works

The Service Provider shall ensure that this policy is updated and reviewed by the Service Provider as if this policy was a Service Provider Policy.

1 month

1 month

Service points

N/A

Inspect

Monthly

10.3.3

Coordination of Street Works

In complying with the above provisions, the Service Provider shall review and incorporate any comments provided by the Authority and any other Street Works Promoters.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly

10.4

Siting and Specification of Street Furniture

The Service Provider shall comply with the Authority's[ Guide to Siting and Specification of Street Furniture].

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly

10.5

Consultation Framework

The Service Provider shall comply with the Authority's Consultation Framework when consulting with public.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly

10.6

Waste Management Strategy

The Service Provider shall comply with the Authority's Waste Management Strategy in relation to waste produced in the carrying out of the Service pursuant to this Contract.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly

10.7

Sustainability Strategy

The Service Provider shall comply with the Authority's Sustainability Strategy.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly

10.8

Signing and Guarding for Tree Work on the Project Network

The Service Provider shall comply with the Authority's Signing and Guarding for the Tree Work on the Highway Policy.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly

10.9

Tree Policy

The Service Provider shall comply with the Authority's Tree Policy.

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly

10.10

Nature Conservation Policy

The Service Provider shall comply with the Authority's Nature Conservation Policy

5 Business Days

1 Business Day

Service points

N/A

Inspect

Monthly