4  Implementation

4.1  If the Authority has not objected pursuant to paragraph 2.3 (Service Provider Response), the Contractor shall within [five (5)] Business Days of receipt of the Catalogue Order Form proceed to implement the required Change within the timescales specified in the Catalogue.  When no timescales are specified in the Catalogue, the Service Provider shall implement the required Low Value Change within fifteen (15) Business Days or such other period agreed between the parties.

4.2  The Service Provider shall implement the required Low Value Change so as to minimise any inconvenience to the Authority and shall notify the Authority when it believes that the Low Value Change has been completed.

4.3  Paragraph 6.2, paragraph 6.3 and paragraph 6.4 of Part 1 (General Provisions) of this Schedule 15 shall apply.

4.4  Any dispute may be referred by either party to the Dispute Resolution Procedure, but the Service Provider shall, nevertheless, be required to carry out or implement the Low Value Change within the prescribed timescales notwithstanding the dispute, where such dispute concerns the cost of the Low Value Change.

4.5  Where the Service Provider has either:

(a)  failed to provide a response pursuant to paragraph 2.1 (Service Provider Response) within fifteen (15) Business Days of the date of the Low Value Change Request; or

(b)  have provided a response pursuant to paragraph 2.1 (Service Provider Response) but has failed to fully implement the Low Value Change within ten (10) Business Days of the date that has been determined or agreed in accordance with paragraph 4.1 as being the date on which the Low Value Change should have been implemented,

then the Authority may notify the Service Provider that the Low Value Change Notice is withdrawn and following such notification, the Authority may procure the implementation of the Low Value Change without further recourse to the Service Provider and the provisions of paragraph 7 (Implementation of a Change by the Authority) of Part 1 (General Provisions) shall apply.

4.6  No changes shall be made to this Contract or any Project Document as a result of a Low Value Change, unless otherwise agreed between the parties.