Part 3 - Code Dispute Resolution Procedure

The parties shall exhaust all normal local procedures as required by paragraph 9 and paragraph 13 of the Code before invoking the Alternative Dispute Resolution procedure (ADR) provided for in paragraph 14 of the Code.

The ADR will be under the supervision of an independent person appointed from an approved list supplied by ACAS. If the parties so agree, they may appoint two "wing members" with an employer and trade union background to assist the independent person.

More Information

1 The Dispute Resolution Process
2 Stage 1 - Referral to Independent Person and Execution of Independent Assessment (Twenty (20) Business Days in total from the point when ADR is invoked)
3 Stage 2 - Parties given time to resolve the dispute, with ongoing joint access to the Independent Person and with the option of mediation (Ten (10) Business Days, extendable by agreement)
4 Stage 3 - Final submissions and Arbitration (Ten (10) Business Days)