8.1  General

(a)  The Service Provider shall provide to the Authority relevant, accurate and timely information on its performance in relation to the Services in Monthly Service Reports and Annual Service Reports which shall be completed in accordance with this PS5. The Service Provider shall ensure that the strategic assistance and reporting procedures adopted for delivery of the Service:

(i)  enable the Authority to properly monitor the Service and have sufficient data and information to assess accurately what Adjustments, (if any) to the Payment Mechanism should be made;

(ii)  allow the Authority to demonstrate that it is achieving Best Value and continuous improvement in the delivery of the Service;

(iii)  allow the Authority to regularly review the Service to determine whether it meets current and future needs, consult with users and other stakeholders and benchmark performance against other service providers.