Schedule 2 Output Specification
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Schedule 2 Output Specification
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Part 2 - The Service
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8 Performance Standard 5 (PS5) - Strategic Assistance And Reporting
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Service Delivery
Service Delivery
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8.2 General
8.3 Best Value Duty
8.4 Audit and Performance Indicators
8.5 Monthly Service Report
8.6 Annual Service Report
8.7 Customer Satisfaction Surveys
8.8 Best Value Improvement Plans
8.9 Verification of Information
8.10 Local Transport Plan, Comprehensive Performance Assessment, Best Value Performance Plans, and Best Value Reviews
8.11 Audit and Inspection