8.2 General
(a) From the Service Commencement Date the Service Provider shall undertake an assessment of the Service and submit to the Authority for review / comment a detailed programme of elements of works that clearly demonstrates how the strategic assistance and reporting service defined in this PS5 is to be delivered during the Service Period.
(b) The Service Provider shall during the Service Period ensure that the Service is subject to achieving a strategic assistance and reporting service that complies fully with this Output Specification.
(c) Within the strategic assistance and reporting service the Service Provider shall comply with the following issues:
(i) paragraph 8.3 of this PS5 (Best Value Duty);
(ii) paragraph 8.4 of this PS5 (Audit and Performance Indicators);
(iii) paragraph 8.5 of this PS5 (Monthly Service Report);
(iv) paragraph 8.6 of this PS5 (Annual Service Report);
(v) paragraph 8.7 of this PS5 (Customer Satisfaction Surveys);
(vi) paragraph 8.8 of this PS5 (Best Value Improvement Plans);
(vii) paragraph 8.9 of this PS5 (Verification of Information);