9.12  Deportment of Personnel

(a)  The Service Provider shall ensure that:

(i)  All Personnel shall be suitably and appropriately dressed on all occasions and are readily identifiable by means of logos and name badges designed in accordance with the relevant PS6 Method Statement;

(ii)  all Personnel shall deport themselves in an appropriate, courteous and correct manner when dealing with the Authority, any Authority Party, members of the public and other bodies and organisations.