Sample Appendix (Performance Indicators)

BVPI215(a) -

The average number of days taken to repair a street light fault, which is under the control of the Authority.

BVPI215(b) -

The average number of days taken to rectify a street light fault, which is under the control of the DNO.

LP1 -

Percentage of Lighting Points not working as planned.

LP2

Percentage of Apparatus more than twenty-five (25) years old.

LP3

Percentage of streets which conform to the Specific Lighting Design Standards referred to in this Output Specification.

LP4

Average time to repair an Urgent and/or Non-Emergency Fault from first being reported.

LP5

Average time to attend an Emergency Fault.

LP6

Percentage of inefficient light sources.

LP7

Percentage number of repeat visits associated with Non Emergency Faults.

LP8

Number of requests for additional lighting.

LP9

The number of Faults recorded on the MIS, broken down by origin.

LP10

The number of Faults which were not completed within the Maximum Period for Rectification identified in Table 3 of PS3 and this should include the number of days late in each case.]