6.1.2  Qualitative and broader value for money considerations

A complete value for money assessment requires consideration of qualitative factors along with the quantitative assessment (including the infrastructure and services solution). Identifying the best outcome requires a flexible valuation process and the consideration of the qualitative factors associated with the RFP responses that have not been explicitly valued.

Examples of qualitative factors that may be considered include:

•  service delivery and operational requirements;

•  interface/relationship and project management; and

•  a range of design considerations.