16.2.3 Ongoing communications and disclosure

Communication does not cease once the tender process is completed. Shortly following financial close there is likely to be communication around the disclosure requirement (for example the publication of the project summary or public release of the contract). There may also be communication around any reviews or audits of the project.

There will be ongoing communication requirements during the construction phase and long-term service delivery phase. It is becoming increasingly common for the successful private parties to establish project websites during construction phase in consultation with the stakeholder department.

Communication between the state and the private party and with the general public is a key element of contract management and is considered further in Appendix H.