[Appendices]
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Appendix H Contract management guidance
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H.6 Key elements of effective contract management
H.6
Key elements of effective contract management
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H.6.1 Planning, information collection and analysis
H.6.2 Contract administration
H.6.3 Performance reporting and monitoring
H.6.4 Relationship management, dispute resolution and issue management
H.6.5 Governance, probity and compliance
H.6.6 Knowledge and information management
H.6.7 Change management
H.6.8 Contingency planning
H.6.9 Ongoing review
H.6.10 The three steps to developing a contract management strategy
H.6.11 Step 1: Develop a plan
H.6.12 Step 2: Develop and implement contract management tools and processes
H.6.13 Step 3: Establish a system of ongoing contract management and review