Schedule 19 - Code Dispute Resolution Procedure

The parties must exhaust all normal local procedures as required by paragraph 9 and paragraph 13 of the Code before invoking the Alternative Dispute Resolution procedure (ADR) provided for in paragraph 14 of the Code.

The ADR will be under the supervision of an independent person appointed from an approved list supplied by ACAS.  If the parties so agree, they may appoint two "wing members" with an employer and trade union background to assist the independent person.