4.18  Information Technology and Communications Requirements

(a)  General Requirements

Networks will be provided throughout the Facility for audio, voice and data communications. All networks will terminate on a central patch panel located within an adequately sized cabinet.

The Contractor shall provide an easy to use telephone system to handle all incoming and outgoing calls. The public telephone shall be supplied and installed as per Approved Document M and BS: 8300 including induction coupler.13

An emergency analogue telephone shall be designated for use during a power failure.

The Contractor shall ensure that access to performance standards and monitoring data by the Authority is facilitated through compatibility of operational IT systems.

The "ear" symbol denoting the presence of an induction loop should be prominently displayed. A sign shall explain clearly to people using hearing aids how they can benefit from the induction loop.

(b)  Electronic Service Delivery (IEG)14

In order to meet Government requirements for electronic service delivery the Contractor shall install such systems as are necessary to enable the Authority to comply with its obligations as they relate to the Facility.

There will be electronic provision of all leisure services that are capable of delivery via such channels (see BVPI 157 for further details of what constitutes 'electronic delivery' and the types of transaction that should be provided) and the Contractor shall design accordingly.  

Online facilities shall be installed to allow booking of sports and leisure facilities, including both direct and contracted-out operations [as defined by Priority Outcome R13]. 15[Principally this outcome places a responsibility on the Authority to provide 'transactional real-time booking of all sports and leisure facilities on the council website, whether their facilities are operational in-house or are contracted out.]

Where appropriate this should include the online facilities shall allow payments to be made. (see Priority Outcomes: Explanatory Notes for Practitioners Version 1.0 published 1 September 2004).

All systems shall adhere to the E-Government Interoperability Framework (eGIF).

(c)  TV and Radio Facility

The Contractor shall provide infrastructure for reception and distribution of satellite/ digital terrestrial television and radio signals for use as required by the Zone Data Sheets.  This shall include external aerials/dishes, containment and cabling/ distribution to enable radio, and both satellite/digital terrestrial TV services to be distributed throughout the Facility.  

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13  These details need to be determined on a project specific basis.

14  Is this a service?

15  What is this?  Is it a project specific?