7  Payment by Users

7.1  The Contractor shall operate comprehensive and effective systems for cash and non-cash methods of payment and booking administrative services.

7.2  The Contractor shall accept any form of legal tender, debit cards and major credit cards including as a minimum, VISA and MASTERCARD.  The Contractor may set a minimum payment level for payment by debit and credit cards, which level must be included in the Marketing and Communications Plan (and subject to approval by the Authority).

7.3  In the event of any changes in the tax element of charges (including Value Added Tax) which will have effect prior to the next review of the Authority Pricing Requirements, the Core Prices shall be reviewed, as a matter of urgency, by the Authority prior to such changes coming into effect and paragraph []31 shall apply to any changes to the Core Prices required by the Authority as a result of such review.

7.4  [The Contractor shall take bookings for the use of facilities and services at the Facility for up to twelve (12) months beyond the Termination Date or Expiry Date (whichever is earlier) and any fees collected for such bookings shall be remitted to the Authority upon the Expiry Date or Termination Date (whichever is earlier).]32

7.5  The Contractor shall ensure the Users are informed of current fees and charges and are given at least [thirty (30)] days notice of any changes to fees. The current fees and charges and any changes thereto shall be publicised by the Contractor in accordance with the Marketing and Communications Plan to ensure widespread public awareness.




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31  Mechanism for price changes needs to be inserted.

32  Bookings after the end of the Contract Period should be dealt with on a project-specific basis as set out in the Handback Procedures.