Appendix 1: Performance Monitoring

 

 

 

Ref.

Performance Sta ndard

Frequency

Method

Failure Measurement

Rectification Times

Failure Category

 

 

 

 

 

Containment

Rectification

 

PS 18*

Operation and maintenance of Quest

Monthly

Review of reports and management information

Accreditation has not been obtained or maintained

N/A

N/A

High

PS 19*

Effective operation of the agreed management structure in accordance with paragraph 4 of this Part D

Monthly

Review of Monthly Reports and management information

Failure to comply with management structure

N/A

N/A

Medium

PS 20*

Preparation and submissions of the plans and reports as set out in Appendix 3

Monthly and Annually

Review of Monthly Reports and management information

Reports are not prepared and submitted on time as specified

N/A

N/A

Medium

PS 21*

Implementation and maintenance of a Health and Safety Manual

Monthly

Review of Monthly Reports and management information

The Health and Safety Manual is not implemented

N/A

N/A

High

PS 22

Maintenance of a secure environment within the Facility and external areas.

Monthly

Review of Monthly Reports and management information

Failure to provide a secure environment

N/A

N/A

High

*  The Performance Standards are Non-Zone Performance Standards as defined in the Payment Mechanism.

The Performance Standards are to be revised and enhanced on a project specific basis to reflect this Part D of the Services Specification.