Appendix 1: Performance Monitoring
Ref. | Performance Sta ndard | Frequency | Method | Failure Measurement | Rectification Times | Failure Category | |
Containment | Rectification | ||||||
PS 18* | Operation and maintenance of Quest | Monthly | Review of reports and management information | Accreditation has not been obtained or maintained | N/A | N/A | High |
PS 19* | Effective operation of the agreed management structure in accordance with paragraph 4 of this Part D | Monthly | Review of Monthly Reports and management information | Failure to comply with management structure | N/A | N/A | Medium |
PS 20* | Preparation and submissions of the plans and reports as set out in Appendix 3 | Monthly and Annually | Review of Monthly Reports and management information | Reports are not prepared and submitted on time as specified | N/A | N/A | Medium |
PS 21* | Implementation and maintenance of a Health and Safety Manual | Monthly | Review of Monthly Reports and management information | The Health and Safety Manual is not implemented | N/A | N/A | High |
PS 22 | Maintenance of a secure environment within the Facility and external areas. | Monthly | Review of Monthly Reports and management information | Failure to provide a secure environment | N/A | N/A | High |
* The Performance Standards are Non-Zone Performance Standards as defined in the Payment Mechanism.
The Performance Standards are to be revised and enhanced on a project specific basis to reflect this Part D of the Services Specification.