Model 3 - Payment Mechanism Schedule
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Part 2: Monitoring, Categorisation and Reporting of Events
Part 2: Monitoring, Categorisation and Reporting of Events
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1 Notification to Helpdesk
2 Establishing an Event's Priority Level
3 Containment and Rectification
4 Event Categories
5 Replacement Zones
6 Rescheduled Rectification
7 Repeated Rectification
8 Fraudulent or Erroneous Reporting
9 Performance Monitoring