2  Service Requirements

2.1  The Service Provider shall provide a Grounds Maintenance Service to cover all external areas including furniture and fixtures on a 365 (6) days of the year basis so as to meet the Performance Standards set out in Appendix 1 to this Service Specification

2.2  The Grounds Maintenance Service shall include the following:

 planned maintenance;

 reactive maintenance;

 lifecycle replacement;

 soft landscaping; and

 clearing of access routes.