2 Service Requirements
2.1 The Service Provider shall provide a Grounds Maintenance Service to cover all external areas including furniture and fixtures on a 365 (6) days of the year basis so as to meet the Performance Standards set out in Appendix 1 to this Service Specification
2.2 The Grounds Maintenance Service shall include the following:
• planned maintenance;
• reactive maintenance;
• lifecycle replacement;
• soft landscaping; and
• clearing of access routes.