BUILDS RELATIONSHIPS, COMMUNICATES AND NEGOTIATES

Relationship Management

1.  Develops partnering relationships based on achieving outputs and joint resolution of issues

2.  Networks to connect and sustain the relationships the Project requires

3.  Builds support from within the organisation; ensures the organisation appreciates the full time nature of the role. Gives clear commitment to the team and the Project

4.  Minimises conflict at all stages and levels throughout the life of the Project

Communication

5.  Initiates and sustains dialogue with users, teams and Project partners

6.  Communicates clearly in all directions giving a consistent message

PFI Negotiation

7.  Assigns clear team roles in negotiation undertaking clear and supportive delegation of the negotiating role where necessary

8.  Follows an effective negotiation strategy; creates balanced negotiating teams to deliver it

9.  Negotiates by being a skilled influencer and effective persuader within Project and externally

10.  Knows whether they have a good deal and how to get to one - including understanding pricing and how the contract will work