8.6.5 Records
The Contractor will provide a suitable reporting system in line with the expectations set out in the Contract Management section. In particular:
a) A programme of energy management initiatives is to be reported on monthly, including records of consultation with residents/visitors and care staff and how they have been factored in;
b) Each month, the Contractor will produce a report, which identifies the percentage of tasks which were not completed or were not completed satisfactorily; and
c) Formats of reports and other management information shall be agreed by the Authority in advance of service commencement and any proposed amendments made in consultation with the Authority.